RIVER ISLAND
A large factor in the success of our partnership is the “One Team” approach developed between both companies
Services Provided:
Daily Cleaning, Window Cleaning, Washroom Services, Periodic Cleaning
River Island one of the most well-known fashion brands on the high street, with over 350 stores across the UK and Ireland. AIM Commercial Cleaning have been the chosen cleaning company for River Island for 9 years.
Challenge:
Deliver high quality cleaning and support services consistently across a large network of stores whilst bringing added value to our client.
Solution:
Providing full visibility of supply chain management, cost control, quality control and the management reporting structure is standard practice on a contract of this scale. This approach ensures that performance and escalations across the portfolio are thoroughly reported on through use of KPI’s and a full SLA agreement and communicated to our client.
Outcome:
A large factor in the success of our partnership is the “One Team” approach developed between both companies. This has helped achieve added value to River Island as the effort put in to follow the processes in place guarantee’s a reliable and efficient service at a low cost but also ensures that quality is delivered each day. “We are delighted that River Island has chosen to renew our contract based on the support, performance and value that has been provided by our team to the client over the recent years” comments James Brown, Managing Director of AIM Commercial Cleaning.
